Shipping with DHL, GLS or UPS
  • We offer this types of shipment
    • Standard

Self pick-up

  • If you choose to pick up the package yourself instead of having it delivered, you may inform us during the process of ordering about the maximum distance to which you would prefer picking up the package yourself.
  • You will receive an email including the merchant’s address, should there be a merchant within the defined distance providing you with the requested articles.
  • As soon as the package is being shipped you will receive an email informing you about the tracking-number. You are able to track your shippment using the tracking system of the shipping service provider
  • Feel free to call us in order to receive information about the progress of your shipment and the estimated date of delivery. You will reach our customer service calling
    • +49 (0)8158 / 454 38 62
Insurance/Damages in transit
  • Every shipment is insured up to a value of 500,00€. During the process of ordering you may contract an additional insurance for the amount exceeding this basic insurance. The fees depend on the value of the order itself as well as the destination country. You may check these costs for the corresponding order during the process of ordering.